IT & Creative Arts Technician

Job Introduction

IT & Creative Arts Technician – 37 hours per week, 8.00am to 4.00pm Monday to Thursday and 8.00am to 3.30pm on a Friday, (52 weeks). Grade C – Step 1 £26,017 and 24 days holiday plus bank holidays.

*TIMES WORKED: Whilst the core working hours will be 8.00am – 4.00pm Monday – Thursday, 8.00am – 3.30pm Friday the role does require Flexibility specifically during production weeks, evening events, and community performances. This will involve late evenings and some weekend work. Additional hours worked will be reclaimed by TOIL/flexible shifts with the prior agreement of the Line Manager.

Deer Park School is a new state of the art seven-form secondary school which opened in September 2021. At present there are just under 1,000 students on roll across Year 7, 8, 9, 10 & 11.  We are part of the RAISE Education Trust which comprises Deer Park Secondary School, Wildern Secondary School and Boorley Park Primary School.  We will have a PAN of 1050 when full.

As we embark on our next phase of growth, we are seeking to appoint new members to our team to support us on our journey to excellence. We strive to provide an exceptional educational experience for every student. Our values and culture of ambition, excellence, kindness, inclusion, and community underpin this vision.

Are you a tech-savvy problem solver with a passion for live sound, stage lighting, and digital media?

RAISE Education Trust is seeking a versatile IT & Creative Arts Technician to bridge the gap between our core IT infrastructure and our vibrant Performing Arts department. This dual-focused role offers a dynamic mix of 1st-line IT support and hands-on production technical delivery, ensuring both our everyday digital systems and our live shows run seamlessly.

Key Responsibilities

Creative Arts & AV Management:

• Operate and maintain stage lighting rigs (DMX control), sound desks, PA systems, and projection for school productions, showcases, and community events.
• Lead, train, and mentor the student Backstage / Technical Crew.
• Record, edit, render, and archive GCSE/A-Level Non-Examined Assessments (NEAs) in Drama, Music, and Performing Arts to strict exam board standards.
• Provide routine maintenance for media suites (e.g., Logic Pro, Sibelius, QLab) and support basic graphic design for promotional event media.

Stage Management & Production Coordination:

• Act in a Deputy Stage Manager (DSM) capacity during rehearsals and live performances, serving as the core communications bridge between the Director/Performing Arts teaching staff and the technical/backstage crew.
• Compile and maintain the production prompt book ("the book"), documenting blocking, cues, scene changes, and production notes.
• Confidently call technical and staging cues (lighting, sound, AV, scene changes, and actor entrances) during technical rehearsals and live show runs.
• Oversee backstage deck operations and wing space, supervising student stage hands, tracking props, and set pieces, and ensuring orderly transitions during performances.
• Support production scheduling and rehearsal call sheets in collaboration with the Performing Arts department.

First Line IT Support:

• Act as the primary, customer-focused first point of contact on the IT Helpdesk, triaging, diagnosing, and resolving hardware, software, and peripheral tickets within agreed SLA targets.
• Provide rapid classroom-facing tech support for interactive flat panels (e.g., Promethean/Clevertouch), visualisers, audio systems, and staff laptops to minimise instructional downtime.
• Administer user accounts, password resets, and access permissions across Google Workspace, Active Directory, and the school’s Management Information System (MIS).
• Deploy, image, configure, and maintain end-user devices (Windows laptops/PCs, Chromebooks, Android tablets using automated deployment tools and MDM solutions.
• Perform basic network and connectivity troubleshooting, including wall-port data patching, basic switch checks, and diagnosing Wi-Fi connectivity issues before escalating to 2nd line support and the IT Operations Manager
• Manage managed-print services, including toner replenishment, clear down paper jams, queue mapping, and basic hardware troubleshooting.
• Maintain accurate IT asset registers, software license records, audit inventories, and run the IT equipment loan service while keeping workshops and comms cupboards organised.
• Author clear, accessible user guides, staff setup documentation, and internal IT knowledge-base articles.
• Administration of school social media accounts.

Health, Safety & Compliance:

• Maintain stage and rigging safety, assist with risk assessments, and coordinate electrical PAT testing.
• Secure high-value media assets and perform cloud/server backups for critical student media files.

We will ensure that the successful candidate has:

• Comprehensive induction including a dedicated mentor.
• Continuous professional learning, development, and improvement.
• The opportunity to contribute to raising standards for all our students.

Benefits of working for our Trust include:

• Exceptional team environment where all staff are valued.
• Excellent Continuing Professional Development with high quality CPD programs.
• Many opportunities for career progression.
• RAISE a Hand day: One day per academic year — a fully paid day off to support personal events.
• Extensive department resources and facilities.
• A tax efficient Cycle-to-Work scheme through salary sacrifice.
• Staff membership rates to our modern Leisure Centre at Wildern School.
• Enrolment in one of the UK’s largest public sector pension schemes.

To apply for this vacancy please visit:  https://mynewterm.com/jobs/143698/EDV-2026-DPS-35984

If you currently work in a school, please ensure one of your references is from your current Headteacher.

Please submit your application as soon as possible as we may invite candidates to interview before the closing date. Closing Date: Midday, Tuesday 1st December 2026

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date if we receive applications that meet the criteria. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

RAISE Education Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.