Job Introduction
The Role:
Make a real difference in your local community as a Library Team Assistant. This vibrant, people-focused role places you at the heart of a dynamic library environment where no two days are the same. You’ll deliver excellent customer service, lead engaging activities, support digital access, and help visitors of all ages feel welcome and empowered. If you thrive in a fast-paced setting and enjoy variety, teamwork, and helping others, this is the role for you.
“I truly look forward to coming to work each day. I continue to learn new skills and see the positive impact our service has within the community – it’s incredibly fulfilling.” – Library Team Assistant
What you’ll do:
- Create a welcoming, inclusive space and support customers of all ages to engage with the full range of library services.
- Lead Rhyme Time and Story Time sessions and promote reading initiatives like the Summer Reading Challenge.
- Carry out manual tasks such as moving furniture, lifting boxes, and setting up spaces for activities.
- Help customers build digital confidence across a range of devices and support with admin tasks including payments, calls, and stock management.
- Promote library services through social media and work with external partners to engage the wider community.
What we’re looking for:
- Experience in a busy, customer-facing role, with a friendly and inclusive approach to working with the public.
- Excellent communication and interpersonal skills, with the ability to adapt to different people and situations.
- Strong digital skills, with confidence using Microsoft Office, Google Workspace, and learning new systems.
- Comfortable using social media to engage with the community and raise awareness of services, or open to learning with support and training provided.
- Physically able to carry out manual tasks such as moving stock and setting up spaces.
Want to see what it’s like?
If you'd like to experience the environment first-hand, we warmly encourage you to pop into your local library – you’ll quickly see how dynamic, welcoming, and community-driven our spaces really are!
Your working pattern
Your main working base will be New Milton Library, but you’ll work one shift per week at Lymington Library and occasional cover may also be required at Ringwood and Fordingbridge Libraries.
- Week 1: Monday 9am - 5pm | Tuesday 9am - 5pm | Wednesday 9am - 1:30pm (Lymington) | Thursday 9am - 1:30pm | Friday 9am - 5pm | Saturday Off.
- Week 2: Monday 9am - 5pm | Tuesday 9am - 5pm | Wednesday Off | Thursday 9am -1.30pm | Friday 9am - 5pm | Saturday 9am - 5pm (Lymington).
Apply for Role:
For more information about the role or to apply, please click the 'Apply' button
Safer Recruitment
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
