Management Support Team - Administrator - Queen Mary's College

Job Introduction

Queen Mary’s College is seeking to appoint a Management Support Administrator who is conscientious and keen to work closely with students in a dynamic educational environment.  QMC is set on a beautiful multi-use site in the heart of Basingstoke, covering approximately 23 acres. Its educational facilities cater for approximately 2,100 16-18-year olds.  

The site ranges from modern teaching facilities built in the last few years to refurbished buildings that were original to the Shrubbery School which was first established in the 1950s.  The College operates QM Leisure; a commercial theatre, Central Studio, Sports Centre as well as in-house catering.  The Management Support Team (MST) provides liaison for the Senior Leadership Team, Directors of Learning, teaching and administration teams, with students and their parents/guardians.  

 A vacancy has arisen due to a long-serving member of the Team retiring.  If you are a ‘can-do’ person with excellent organisational and communication skills and an appropriate sense of humour you will find this role involved and rewarding. 

The ideal candidate will be experienced in administration and adept at dealing with people in a sensitive and caring manner.  This role presents an excellent opportunity to work with young people and educational professionals to support students with their learning and to develop skills vital to their success.  

 JOB DESCRIPTION

 Accountable to: Caroline Watson, Assistant Principal, Organisational Support

 Purpose of the Job: To support staff and students through liaison between students and their parents/guardians/carers and the wider college teams

 Main responsibilities include, but are not limited to:          

• Verbal and written communications with staff, students and parents to support all aspects of effective monitoring and interventions for learning, wellbeing and safeguarding
• Support for Senior Leadership Team, particularly curriculum leads
• Support for Directors of Learning – organisations, diary, communications and event management 
• Support interventions associated with attendance
• Diary management
• Course changes
• Signposting and liaison with other support services in the support of individuals and groups of students
• Working confidentially and updating in-house systems to ensure students are supported appropriately 
• Support for the work of all MST and Help Desk members
• To undertake all compulsory training and to participate in Inset Days, as appropriate
• Other duties as may be reasonably expected commensurate with the responsibilities of the post
• To ensure Safeguarding commitments are promoted, upheld and followed by all
• To protect the Senior Leadership Team, and College, against failures of administration or communication.

 Person Specification

The post holder will be able to give a clear demonstration of the following qualities, skills and experience:

• extensive administrative experience
• the ability and willingness to develop self and others
• highly organised with good time management skills
• adaptability and flexibility
• effective and appropriate communication and interpersonal skills
• ability to remain calm and communicate difficult messages with diplomacy
• the ability to take responsibility and show initiative
• strong demonstrable IT skills
• strong collaboration and emotional intelligence 
• a manner, including a sense of humour appropriate to working in a setting with young people 
• a positive ‘can do’ attitude and ability to deliver good customer service.

Benefits

This role attracts a number of benefits: working as part of a dedicated and professional team, complementary use of the Sports Centre facilities, including the swimming pool, free parking on site, discounted Central Studio tickets, complimentary hot beverages for all staff, INSET and related training activities and development, generous annual leave, employer pension, and subject to service length, sickness and paternity/maternity packages. With a focus on wellbeing including access to counselling.

Please apply via the QMC website.

Please https://www.qmc.ac.uk/work-for-us-vacancies/

Contractual Information

 Safer Recruitment

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.