Job Introduction
Join Hampshire’s Inclusion Support Service as a Penalty Notice Administrative Officer and become part of a dedicated, friendly, and passionate team working to improve the lives of vulnerable children and young people. This vital role supports attendance in schools by administering the Penalty Notice process, ensuring legal interventions are managed efficiently and in line with statutory guidance. Your work will directly contribute to helping children access the education they deserve.
What you’ll be doing;
- Administer the Penalty Notice process, including issuing notices, tracking payments, and escalating legal sanctions.
- Monitor and triage the team inbox, allocating tasks and ensuring timely, appropriate responses.
- Analyse and interpret data to identify trends, support decision-making, and contribute to training and service improvements.
What we’re looking for:
- Strong administrative and organisational skills, with experience managing complex processes and prioritising work effectively.
- Excellent communication skills, with a professional and empathetic approach to handling sensitive situations.
- Confident IT user with strong data analysis skills and the ability to work accurately in a fast-paced environment while contributing positively to the team.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Why join us?
- Make a meaningful impact on children's lives by ensuring they receive the education they deserve.
- Work with a dedicated and passionate team committed to safeguarding and supporting children.
- Receive an extensive induction period designed to set you up for success, along with a wealth of opportunities for professional development and career progression.
- Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Safer Recruitment
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
