Job Introduction
Receptionist – Thornden School
Salary: Grade C £24,405 to £25,430 Full Time Equivalent (FTE) (Actual Salary £22,039.56 to £22,965.24)
Hours: 37 hours per week - 8:00am-4:30pm with one day of 8:00am-4:00pm
Contract: Permanent
Working Weeks Per Year: 41 weeks (2 extra weeks outside of term time, to be discussed)
Start Date: Immediate start preferred, but flexible to suit your needs
Are you a welcoming, organised, and professional individual with a passion for delivering excellent front-office service? We are seeking a warm, friendly, and organised individual to join our team as Receptionist. As the first point of contact for students, staff, and visitors, you will play a key role in ensuring the smooth and welcoming operation of the school’s front office.
This is a fantastic opportunity for someone who thrives in a dynamic environment, enjoys working with people, and has a passion for supporting the educational community.
If you have excellent communication skills, a professional demeanour, and a proactive attitude, we’d love to hear from you! Help create a positive first impression and provide crucial administrative support as part of our dedicated school team.
About the Role:
As Receptionist, you will be responsible for managing the school’s busy reception area, handling enquiries, and providing essential administrative support. This role requires strong communication skills, excellent organisational abilities, and a proactive approach to problem-solving. You will play a vital part in ensuring a welcoming and professional front-of-house experience whilst contributing to the wider administrative functions of the School.
Key Responsibilities:
Reception & Front Office Management
- Act as the first point of contact for visitors, ensuring a friendly and professional reception environment
- Manage visitor sign-ins, the school gate buzzer, and safeguarding procedures
- Operate the school switchboard, handling calls and messages efficiently
- Monitor and maintain the school’s sign-in system for staff, students, and visitors
- Support and train staff and students in reception duties
- Oversee student movements for reduced timetables and appointments
Administrative Support
- Handle incoming and outgoing mail, including franking and maintaining postage records
- Manage stationery supplies and coordinate deliveries
- Oversee the booking and maintenance of the school minibus log
- Prepare and distribute the weekly student bulletin
- Liaison with bus companies and Royal Mail before each half-term
- Ensure reception-related administrative tasks are completed efficiently
Events & School Support
- Act as the ‘Box Office’ for school productions and concerts, managing ticket sales
- Support key school events such as Certificate Evenings and Open Mornings
- Provide administrative assistance to the School Leadership Team
- Assist with archiving and maintaining accurate records
What We’re Looking For:
You will have:
- A welcoming and professional approach to customer service
- Strong organisational and multitasking skills
- Excellent communication skills and the ability to work collaboratively
- Proficiency in IT systems, including Microsoft Office
- A commitment to safeguarding and a high level of discretion and professionalism
Why Join Us?
- A supportive and collaborative working environment
- Eligibility to join the Local Government Pension Scheme
- Opportunities for professional development within the HISP Multi-Academy Trust
- A chance to play a key role in the daily operations of a thriving school community
How to Apply:
To apply, please visit https://www.hispmat.org/workwithus to find more information and download a Support Staff Application Form.
Please note:
- CVs will not be accepted
- Applications from agencies will not be considered
- For informal enquiries, please email us at hr@thornden.hants.sch.uk
Closing date: Sunday 2nd March 2025 at Midnight
Interview date: To be confirmed
The HISP Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
We are also committed to providing equality of opportunity at all stages of the recruitment and selection process and ensuring that candidates are treated fairly and lawfully throughout the process.
Safer Recruitment
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
